Returns & Exchanges

TERMS AND CONDITIONS

WE QUOTE UPTO SIX WEEKS FOR ITEMS TO BE MADE. 

This is due to brexit and shipments now having to go through custom clearance processing.

Your order will not take any longer if it is personalised. We aim to get your order to you before six weeks and will do our very best to have it to you as soon as we can!

Baby Bedding/Carseat cover Disclaimer

All baby bedding/car seat covers is for decorative purposes only. This includes, items such as cushions, pillows, sheets, quilts, and additional accessories like cot bumpers, bears and car seat covers. Your baby should not sleep or interact with these items; they are solely for decoration. When your baby is sleeping, all items, including cot bumpers, should be removed, in accordance with current NHS sleep safe advice.

The NHS and other sleep safe organizations do not recommend items such as cot bumpers due to increased risks of overheating and suffocation. Similarly, bears and cushions can also pose these risks. Embellishments, such as lace, ribbon, bows etc are intended for decoration only and should not be used as covers or blankets, as they may become safety hazards if they come loose.

For further guidance on baby sleep safety, please visit the NHS website or consult resources provided by your health visitor.

Moda Minnie is not responsible for educating you on baby safety. By purchasing and using our baby products, you acknowledge that you have read and understood this information. Moda Minnie will not be liable for any misuse of our products that deviates from their intended decorative purpose.

We of course want all of our customers to be happy with their purchases, but if you have any problems with your purchase please contact us as soon as possible! we'll be pleased to offer you an exchange or credit note providing this is not a personalised item or made to order item.

To receive an exchange or credit note please return the item(s) to us unworn/unused. This needs to be in its original packing with product tags attached within 7 days of you receiving the item. Once we've received the return, the full price of the item will be credited to yourself or exchanged for another item, less the delivery costs.

Where an exchange is required please contact us to let us know the alternative product that you wish to exchange for.

Sale items are non returnable

Return postage costs are at your expense. We cannot accept any liability for items lost or damaged during return postage so we recommend you send the items insured and recorded delivery. Postage costs will re apply to the new item you are exchanging for.