Returns & Exchanges
TERMS AND CONDITIONS
WE QUOTE UPTO SIX WEEKS FOR ITEMS TO BE MADE.
This is due to brexit and shipments now having to go through custom clearance processing.
Your order will not take any longer if it is personalised. We aim to get your order to you before six weeks and will do our very best to have it to you as soon as we can!
We of course want all of our customers to be happy with their purchases, but if you have any problems with your purchase please contact us as soon as possible! we'll be pleased to offer you an exchange or credit note providing this is not a personalised item or made to order item.
To receive an exchange or credit note please return the item(s) to us unworn/unused. This needs to be in its original packing with product tags attached within 7 days of you receiving the item. Once we've received the return, the full price of the item will be credited to yourself or exchanged for another item, less the delivery costs.
Where an exchange is required please contact us to let us know the alternative product that you wish to exchange for.
Sale items are non returnable
Return postage costs are at your expense. We cannot accept any liability for items lost or damaged during return postage so we recommend you send the items insured and recorded delivery. Postage costs will re apply to the new item you are exchanging for.